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Returns & Exchange Policy

SHIPPING POLICY

Processing: 3–5 business days.

Transit: Calculated at checkout and begins after processing.

LuxurSkin products are made to order so you receive the freshest possible products. Larger orders may require additional processing time. If you need help with an order, please contact us.

RETURNS & EXCHANGE POLICY

Thank you for your recent purchase from LuxurSkin.com! We're dedicated to ensuring your satisfaction. Please note, that due to the hygienic nature of cosmetics, we cannot accept returns or exchanges. However, we're more than happy to assist with fair solutions if you encounter any issues with your order.

You can make cancellations or changes to your order before it's shipped. If your order hasn't shipped yet, we can also update the mailing or email address if needed. Once an order has been shipped, we regret that we cannot offer refunds.

 

If your LuxurSkin product(s) arrive damaged or defective, please contact us promptly at info@luxurskin.com. To expedite assistance, kindly include clear photos of both the damaged package and the affected contents. We're committed to resolving any issues swiftly and ensuring your satisfaction.

 

Thank you for understanding and choosing LuxurSkin for your skincare needs. If you have any questions or need assistance, please don't hesitate to reach out to our customer service team.

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